domiKnow study finds learning content management is a growing workforce bottleneck

By AI, Created 4:44 PM UTC, May 18, 2026, /AGP/ – domiKnow’s 2026 research says organizations are struggling more with maintaining learning content than creating it, with outdated material and system limits undermining employee readiness and performance. The findings point to learning content management as a priority investment as AI and faster business change raise the stakes.

Why it matters: - Learning content is now a workforce performance issue, not just a content-production issue. - The report links weak content management to slower onboarding, weaker compliance, lower productivity, and reduced employee readiness. - The findings suggest organizations can improve learning outcomes by fixing how content is updated, governed, and delivered at scale.

What happened: - dominKnow released its 2026 research report, The State of Learning Content Management 2026: Where Learning Value Is Won or Lost. - The study was conducted with independent research firm Global Surveyz. - The research surveyed learning and development leaders on challenges across the learning content lifecycle. - dominKnow said the report identifies a growing gap between content creation speed and the ability to manage that content over time.

The details: - 38% of organizations said managing and updating learning content is a bigger challenge than creating it. - 74% said current learning systems limit their ability to efficiently manage and update content. - 46% said active learning content is outdated, inaccurate, or needs revision. - 49% reported that duplication, rework, and delayed updates reduce learning effectiveness. - The report says organizations are relying more on learning for onboarding, compliance, and upskilling. - Nearly half of respondents expect artificial intelligence to have a significant or transformational impact on learning content in the next 2–3 years. - The report also says AI introduces new governance and consistency challenges. - Geoff Surkamer, dominKnow’s CEO, said the bigger opportunity is how effectively learning content is managed over time. - Surkamer said dominKnow has focused for years on bringing creation, management, and delivery together so organizations can respond faster to change.

Between the lines: - The report frames learning operations as a systems problem, not a content-authoring problem. - The scale of outdated or poorly managed content suggests many organizations may be measuring output more than content quality over time. - AI could widen the gap if organizations adopt new tools without stronger governance and update workflows.

What’s next: - dominKnow will discuss the research at the ATD International Conference & EXPO in Los Angeles from May 17-20 at Booth 2213. - Attendees are invited to learn more about the report and its implications for learning operations. - The full report is available here.